1.Agreement to These Terms
These Terms of Service ("Terms") govern your access to and use of the websites, content, products, and services offered by Makhulu Holdings LLC, a Florida limited liability company doing business as Pierre Levin Success Coaching ("we," "us," "our").
These Terms apply to:
- pierrelevin.com
- renprogram.com
- any other website, funnel, landing page, or subdomain we operate (together, the "Sites")
By accessing the Sites, purchasing a product, or enrolling in a program, you agree to these Terms. If you do not agree, do not use the Sites.
You must be at least 18 years old to use the Sites or purchase anything from us. The Sites and our services are not directed to children.
2.Relationship to Other Agreements
- These Terms govern your use of the Sites and your purchases.
- Our Privacy Policy governs how we handle your information.
- Our Service Agreement and Disclosure of Services governs coaching and hypnosis services and is signed separately before those services begin.
If there is a conflict, the signed Service Agreement controls for coaching and hypnosis services. These Terms control for everything else.
3.Nature of Our Services — Important
We provide non-therapeutic performance coaching, hypnosis for vocational and avocational self-improvement, education, and information. We do not provide medical, psychological, psychiatric, legal, financial, tax, or real estate brokerage advice.
Nothing on the Sites or in our products constitutes medical or mental health treatment, diagnosis, or a substitute for care from a licensed professional.
Nothing constitutes investment, financial, tax, or legal advice.
Nothing constitutes real estate brokerage services. Pierre Levin holds a Florida real estate sales associate license, but no coaching relationship creates a brokerage relationship, and we are not acting as your agent, broker, or transaction representative.
If you are experiencing a mental health crisis, contact a licensed professional or emergency services. In the US, call or text 988 (Suicide & Crisis Lifeline) or call 911.
4.No Guarantee of Results
We make no guarantee, representation, or warranty that you will achieve any particular result from our products or services.
Coaching outcomes depend on many factors outside our control, including your effort, circumstances, market conditions, and application of what you learn.
Any testimonial, review, case study, or example reflects one individual's experience and is not typical or guaranteed.
Any figures, statistics, or examples are for illustration only and are not a promise or projection of your results.
You are solely responsible for your own decisions and their outcomes.
5.Purchases, Pricing, and Payment
5.1 Pricing
Prices are shown on the Sites in US dollars and are exclusive of applicable taxes. We may change prices at any time; changes do not affect orders already placed.
5.2 Payment
Payments are processed by third-party processors. You warrant that any payment method you use is yours and that you are authorized to use it. You agree to provide accurate billing information.
5.3 Payment Plans
Where a payment plan is offered, by selecting it you authorize us to charge your payment method automatically on each scheduled installment date until the balance is paid.
The total under a payment plan may exceed the single-payment price. The total is disclosed at checkout.
You must keep a valid payment method on file.
If a payment fails, we may retry, suspend your access, and — after thirty (30) days — accelerate the entire remaining balance and refer it for collection.
Payment plans are not available on all products.
5.4 Discount Codes
Discount and coupon codes are subject to their stated terms, have no cash value, cannot be combined unless stated, and may be withdrawn or expire. We may void codes obtained through unauthorized distribution.
5.5 Chargebacks
If you dispute a charge, contact us first. Initiating a chargeback without contacting us may result in immediate suspension of access. You remain liable for amounts properly owed.
6.Cohort-Based Programs
Certain programs are delivered to a scheduled cohort, and your purchase is a seat in that specific cohort.
Cohort dates and times are shown at checkout. Please check them against your calendar before purchasing.
Seats are personal and non-transferable without our written consent.
Missed sessions are not rescheduled, refunded, or credited. You will receive access to the recording.
We may reschedule or cancel a cohort. If we cancel a cohort entirely, you may move to the next available cohort or receive a refund for that cohort.
Seats are limited. Enrollment closes when a cohort fills or when it begins, whichever comes first.
6.1 Session Recording
Live sessions, including cohort sessions, are recorded. Recordings may be used for participant review, our internal purposes, and the creation of products offered for commercial sale. Full terms, and your ability to decline commercial use, are in the Service Agreement, which you sign before the program begins.
You may not record, screenshot, transcribe, or stream any session. Other participants' privacy is engaged.
7.Refunds
Except where expressly stated at the point of purchase or in your Service Agreement, all sales are final and all fees are non-refundable.
This includes digital products and program materials once accessed or downloaded, and coaching programs once the first session has occurred.
Where we do offer a refund or guarantee, its exact terms are stated at checkout and control.
Nothing here limits any non-waivable right you have under applicable law.
8.Free Content and the Challenge
We offer free content, including the 10-Day REWIRE Challenge.
Free content is provided as is, with no guarantee of availability, results, or continued access.
We may modify, suspend, or discontinue free content at any time.
By opting in, you consent to receive related emails and, where you provide a phone number and consent, text messages. See Section 9.
You may unsubscribe at any time.
9.Email and SMS Communications
9.1 Email
By providing your email address, you consent to receive emails from us, including marketing. Every marketing email includes an unsubscribe link. Transactional messages relating to a purchase will continue regardless.
9.2 SMS / Text Messages
Where you provide a mobile number and affirmatively consent, you agree to receive recurring automated text messages from us, including marketing.
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Consent is not a condition of purchase.
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Message and data rates may apply. Message frequency varies.
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Reply STOP to opt out. Reply HELP for help.
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Carriers are not liable for delayed or undelivered messages.
We do not sell your phone number, and we do not share it with third parties for their own marketing.
10.Intellectual Property
All content on the Sites and in our products — including the REWIRE™ brand, the REN Program™, the REN Cycle™, Quick REN State™, text, video, audio, graphics, workbooks, journals, and course materials — is owned by or licensed to us and protected by copyright, trademark, and other laws.
You may not copy, reproduce, distribute, publish, sell, license, publicly display, or create derivative works from our content, or use our methodologies to coach, teach, or deliver services to others, without our prior written permission.
Sharing login credentials or program access with any other person is a material breach and may result in immediate termination without refund.
Our trademarks may not be used without written permission.
Purchasing a product grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use it for your own personal and professional development.
11.User Conduct
You agree not to:
use the Sites for any unlawful purpose;
interfere with, disrupt, or attempt to gain unauthorized access to the Sites or our systems;
scrape, data-mine, or use automated means to access the Sites;
impersonate any person or misrepresent your affiliation;
upload malicious code;
harass, abuse, or harm another participant or our staff;
share, resell, or redistribute paid content;
record sessions without written permission.
We may suspend or terminate access for breach, without refund.
12.Third-Party Links and Services
The Sites may link to third-party websites and rely on third-party services for payment processing, scheduling, video conferencing, email, and hosting. We do not control third-party sites and are not responsible for their content, practices, or availability. Your use of a third-party service is governed by that party's terms.
13.Disclaimers
We do not warrant that the Sites will be uninterrupted, secure, or error-free, that defects will be corrected, or that content is accurate, complete, or current.
14.Limitation of Liability
Nothing here excludes liability that cannot be excluded under applicable law.
15.Indemnification
You agree to indemnify and hold harmless Makhulu Holdings LLC, Pierre Levin Success Coaching, Pierre Levin, and their members, employees, contractors, and agents from any claim, demand, loss, liability, or expense (including reasonable attorneys' fees) arising from your use of the Sites, your breach of these Terms, your violation of any law or third-party right, or any decision you make based on our content.
16.Governing Law and Disputes
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Venue for any dispute shall be in Indian River County, Florida, and you consent to personal jurisdiction there.
The parties will first attempt to resolve any dispute through good-faith negotiation for thirty (30) days. If the dispute remains unresolved, either party may pursue remedies available in a court of competent jurisdiction in Indian River County, Florida.
Time limit: Any claim must be brought within one (1) year after it arises, or it is permanently barred.
17.Changes to These Terms
We may update these Terms at any time. The "Last updated" date will change. Material changes will be notified by email or by prominent notice on the Sites. Continued use after changes take effect constitutes acceptance.
18.General
Entire Agreement
These Terms, the Privacy Policy, and any signed Service Agreement constitute the entire agreement between us.
Severability
If any provision is unenforceable, the remainder continues in force.
No Waiver
Our failure to enforce any provision is not a waiver.
Assignment
You may not assign these Terms. We may assign to a successor or affiliate.
Force Majeure
We are not liable for delay or failure due to causes beyond our reasonable control.
Headings
For convenience only.
19.Contact
Makhulu Holdings LLC
dba Pierre Levin Success Coaching
1894 77th Drive, Vero Beach, Florida
[email protected]